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Capilano AIby Quanteroun Solutions

Contractors & field services

AI for contractors and field-service teams

Answer more calls, qualify jobs consistently, coordinate estimates and dispatch, and connect field-service follow-up without replacing the people who own customer and site decisions.

Where teams get stuck

  • Missed and after-hours calls
  • Incomplete job intake
  • Manual scheduling and CRM updates
  • Estimate and service follow-up that slips

What a controlled first release delivers

  • Structured job briefs
  • Confirmed estimate or service bookings
  • Context-rich dispatch and human escalation
  • Traceable CRM, calendar, and messaging updates

High-value starting points

Call-to-estimate

Capture trade, site, scope, photos or documents available, timing, and contact details, then offer only approved appointment windows. The assistant confirms the booking and makes the complete brief visible to the estimator.

Dispatch intake

Apply deterministic service-area, operating-hours, and urgency rules before creating a job or escalating to the coordinator. Safety, code, structural, and emergency decisions stay with qualified people.

Field documentation to office workflow

Classify photos, signed forms, inspection notes, and job documents; extract agreed fields; and route missing or uncertain information back to the person responsible for the site decision.

Estimate follow-up

Trigger approved reminders, record responses, and create a human task when the customer needs advice, a price change, an exception, or a new commitment.